Clinics and healthcare institutions must handle consumer or, more precisely, patient flow with extreme caution and attention. Managing a patient flow is significant of whether you use a queuing system or not. Patients are divided into distinct departments, sectors, and segments based on their medical condition, emergency status, or needs. Unnecessary delays can annoy people and perhaps harm their health. A positive user experience is critical in hospitals, clinics, and the healthcare business. Patients are already nervous or worried, and they may have come with family or friends who are likewise anxious for the treatment or assessment to be completed as soon as possible. Everyone is in a rush and wants to get things done right away, therefore optimizing the patient flow and queue management is crucial in the inpatient experience.